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INFORMATION TEXT ON PROCESSING OF PERSONAL DATA With this Information Text on Processing of Personal Data, we would like to inform and enlighten you about our personal data processing activities as .....(“Company”) registered in the Istanbul Trade Registry, in accordance with Article 10 of the Law on Protection of Personal Data No. 6698 (“LPPD”).
1.1. Your personal data may be processed, recorded, stored, classified, updated by the Company as the data controller, in accordance with the purposes explained below and limited to these, in accordance with the law and the rules of integrity, and disclosed/transferred to third parties in cases permitted by the legislation or limited to the purpose for which they are processed.
Your personal data, even without your explicit consent, in accordance with the basic principles set forth in the KVKK;
• Fulfilling obligations and legal notifications arising from legislation, carrying out legal follow-up processes,
• Collecting information regarding purchasing and preparing and sending the product sold for delivery,
• Risk analysis and management for the commercial activity in question on the Website,
• Management of process auditing and suspicious transaction investigation processes,
• Non-marketing purposes; measuring service quality and customer satisfaction, evaluating assistance services, complaint management, segmenting customers according to relevant data, conducting surveys,
• Recording incoming calls and using the records to improve service quality,
• Providing all kinds of support services from external service providers for the delivery of the service,
• Preparing responses to requests from real and legal third parties,
In case of your explicit consent;
The Personal Data you share may be used for the purpose of sales-marketing communication and general information, in order to develop and personalize the content and promotions of our services or to offer new services, by combining them with the information we collect from other companies as specified in our cookie policy, and to send all kinds of communication messages.
If the relevant person does not want to receive these marketing promotions or take part in such advertising-personalization and retargeting practices, he/she can always convey his/her requests by reaching the contact information on the website.
Your Personal Data will also be shared only in case of need and to the extent necessary with third parties established in domestic or foreign countries with whom we have a contractual relationship, who share our sensitivity regarding data security and comply with the relevant legislation, in order to provide better services to the relevant person, to store and protect them more securely, to deliver your possible shipments in a healthy manner, and to ensure that our notifications are delivered on time via phone, SMS and/or e-mail.
Your personal data processed by the Company in accordance with the law may be transferred to persons or organizations residing in foreign countries that have been determined and declared by the Personal Data Protection Board ("Board") to have sufficient protection, in accordance with your explicit consent or without your explicit consent in the presence of the situations stipulated in the provisions of Article 5/2 of the KVKK and Article 6/3 of the KVKK, or to countries other than those determined and declared by the Board, provided that the data controllers in the country to which the personal data is transferred undertake in writing to provide sufficient protection and the permission of the Board can be obtained.
Your personal data is collected by the Company through forms, e-mail, telephone, SMS, our website, mobile application, cargo, correspondence, field work, social media, third parties, mail, web interface, camera recording, assistance companies and other channels and based on the legal reasons stated above in order to carry out our activities. Within this framework, your personal data can be processed and transferred without obtaining explicit consent in the light of the principles stipulated in Article 4/2 of the KVKK or in the presence of the situations stipulated in Article 5/2 of the KVKK and Article 6/3 of the KVKK.
In order for the Company to evaluate and resolve your applications within the scope of Article 11 of the KVKK in an urgent, effective and comprehensive manner, you can send them to our address provided on the “Contact” page on our website, by registered mail with a wet signature. Depending on the nature of your request, the Company will finalize your request free of charge as soon as possible and in any case within thirty (30) days at the latest. However, if the procedures to be carried out for the examination and finalization of your application require an additional cost, the fees in the tariff determined by the Board will be invoiced to you.
Your rights pursuant to the above-mentioned article are as follows:
• Learning whether your personal data is being processed by the Company,
• Request information regarding your personal data being processed,
• To learn the purpose of processing your personal data and whether they are used in accordance with their purpose,
• To know the third parties to whom personal data is transferred, whether domestically or abroad, and to request correction of personal data if it is processed incompletely or incorrectly,
• Request the deletion or destruction of personal data within the framework of the conditions stipulated in Article 7 of the KVKK,
• Request that the transactions made in accordance with Article 11 (d) and (e) of the KVKK be notified to third parties to whom personal data has been transferred.
• To object if your personal data is analyzed exclusively through automatic systems and if it results in a result to your detriment,
• To request compensation in case you suffer any damage due to your personal data being processed in violation of the relevant legislation.
Our Company stores the Personal Data it processes in accordance with the LPPD only for the period stipulated in the relevant legislation or, if no period is stipulated in the legislation, for the period required for the purpose of processing personal data. The data kept is deleted, destroyed or anonymized after the reasons requiring the processing of the data have ended. For example, in cases where the consent of the relevant Person regarding the use of Personal Data for marketing or promotional purposes is withdrawn in accordance with the Law No. 6563 on the Regulation of Electronic Commerce and the related regulation, the records of Personal Data are stored for 1 year from this date. The content of the commercial electronic message and any other record related to the posting are stored for 3 years to be submitted to the relevant ministry when necessary. In accordance with the Law No. 5651 on the Regulation of Publications Made on the Internet and Combating Crimes Committed through Such Publications, the traffic data we process is stored for 2 years and anonymized after the period ends. In any case, if Personal Data has been processed for more than one reason, the relevant data will be deleted, destroyed or made anonymous when all reasons requiring the processing of the data in question are eliminated.
Your personal data processed by the Company must be accurate and up-to-date. Therefore, if there is any change in your personal data, you can notify us by sending an e-mail to the e-mail address provided on the "Contact" page on our website, using the contact e-mail address you used during your membership.